Welcome to Delorenzo Diamonds ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website [www.delorenzodiamonds.com] (the "Website"), including any purchases or services provided through the Website. By using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.
1. Acceptance of Terms
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and customers of the Website.
2. Eligibility
You must be at least 18 years old to use our Website and make purchases. By using the Website, you represent and warrant that you are of legal age and have the authority to enter into a binding agreement.
3. Products and Services
Delorenzo Diamonds offers high-end jewelry, including engagement rings, wedding bands, and other diamond jewelry. All product descriptions, images, pricing, and availability are subject to change at any time without notice. We make every effort to accurately display product colors and details, but we cannot guarantee that your device’s display will accurately reflect the actual colors of the products.
4. Pricing and Payment
Pricing: All prices listed on the Website are in US Dollars and are subject to change without notice. We reserve the right to correct pricing errors that may occur.
Payment Methods: We accept major credit cards, PayPal, and other payment methods as indicated at checkout. By providing payment information, you represent that you are authorized to use the chosen payment method.
Taxes: Prices displayed on the Website do not include applicable taxes or shipping fees, which will be added at checkout based on your location.
5. Order Processing and Shipping
Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation does not guarantee product availability.
Shipping: We offer domestic and international shipping, with options displayed during checkout. Shipping times may vary depending on your location.
Delivery: We are not responsible for delivery delays caused by shipping carriers, customs processes, or other factors beyond our control.
Risk of Loss: All items purchased from Delorenzo Diamonds are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier.
6. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not, please review our Return Policy for details on how to return or exchange an item.
Eligibility: To be eligible for a return or exchange, the item must be unused, in its original condition, and accompanied by proof of purchase.
Custom Orders: Custom or personalized items are non-refundable unless there is a defect in craftsmanship.
7. Intellectual Property
All content on the Website, including but not limited to text, images, graphics, logos, videos, and software, is the property of Delorenzo Diamonds or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Website without our express written permission.
8. User Accounts
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion.
9. Third-Party Links
Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or availability of these third-party websites. Please review their terms and policies before engaging with them.
10. Limitation of Liability
To the fullest extent permitted by law, Delorenzo Diamonds and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Website, even if we have been advised of the possibility of such damages.
11. Warranties
Delorenzo Diamonds makes no warranties, either express or implied, regarding the accuracy, reliability, or availability of the Website or its content. The Website and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
12. Indemnification
You agree to indemnify, defend, and hold harmless Delorenzo Diamonds, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in any way connected to your use of the Website or violation of these Terms.
13. Termination
We reserve the right to terminate or suspend your access to the Website at any time, without notice, for any reason, including but not limited to a breach of these Terms.
14. Governing Law
These Terms and any disputes arising from your use of the Website or our products and services shall be governed by and construed in accordance with the laws of our registered state and county, without regard to its conflict of law principles.
15. Changes to Terms
We may update these Terms from time to time at our sole discretion. Any changes will be posted on this page with an updated effective date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
